Shipping policy
Twice Woven’s Shipping Policy
Thank you for your continued patience and understanding as we adjust to this rapidly changing world, and a special thank you for sticking by us through it all.
Domestic Shipping Policy
Shipment processing time
All orders are processed within: 3-4 business days.
Shipments or deliveries occur on weekends and before most major holidays. If our company is experiencing a high volume of orders, you will be notified if you should expect any delays via the email that you provided during checkout.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
USPS |
7-14 business days |
Calculated at checkout |
*must notify upon checkout. Otherwise, all orders will be shipped within 3-4 business days with expected arrival within 14 days from shipment.
We’re currently shipping to the U.S. (including, PO Boxes).
Shipment confirmation and order tracking
You will receive
In the U.S., boxes are currently sent via FedEx and the U.S. Postal Service
Damages
Customize the following: TWICE WOVEN is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We are working on shipping internationally! Stay tuned.
Like many other companies trying to navigate the impacts of the COVID-19 pandemic, we’re still facing unprecedented challenges that are affecting order fulfillment in ways we’ve never seen before.
From heavily delayed inventory shipments to compromised production timelines, we’re facing challenges like: